Get immediate access to these valuable process resources:

Resources for Identifying your Functional Areas & Subareas (Chapter 4).

• TEMPLATE for Identifying Functional Areas & Subareas
• EXAMPLE Functional Areas for a software company, private school, real estate brokerage, and non-profit organization.

Resources for Identifying your Roles (Chapter 5).

• TEMPLATE for Identifying Roles
• EXAMPLE Roles for a software company, private school, real estate brokerage, and non-profit organization.

Resources for Identifying your Processes (Chapter 6).

• TEMPLATE for identifying Process Verbs
• TEMPLATE for creating a Process Matrix
• EXAMPLE Process Verbs and Matrix for a software company, private school, real estate brokerage, non-profit organization, and independent retailer.

Resources for Describing your Processes (Chapter 9).

• TEMPLATE for a How-To Guide
• EXAMPLE How-To Guide

Resources for Using your Processes (Chapter 6).

• EXAMPLE Process Library

Resources for Improving your Processes (Chapter 13).

• LIST of Process Improvement Questions